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An assessment of marketing challenges on customer behavior and product purchase decisions in ethically‑driven campaigns: Evidence from a green product in Lagos, Nigeria

  • Project Research
  • 1-5 Chapters
  • Abstract : Available
  • Table of Content: Available
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  • NGN 5000

Background of the study

In Lagos, green products are at the forefront of a transformative movement toward sustainability, with ethically‑driven marketing campaigns playing a pivotal role in influencing customer behavior and purchase decisions. However, these campaigns encounter significant challenges that can impede their effectiveness. Marketing challenges such as inconsistent ethical claims, consumer skepticism, and the misinterpretation of sustainability messages complicate efforts to achieve desired outcomes (Chukwu, 2023). Ethically‑driven campaigns are designed to promote transparency and social responsibility, but when these messages are not clearly conveyed, consumers may remain uncertain about the product’s true value. This study explores the multifaceted marketing challenges that green products in Lagos face, focusing on how these obstacles affect consumer behavior and influence purchase decisions. By critically analyzing the ethical underpinnings of marketing campaigns, the research aims to identify effective strategies for mitigating these challenges and improving overall campaign performance (Eze, 2024). The investigation addresses the gap between ethical intentions and consumer perceptions, thereby contributing to a more nuanced understanding of ethical marketing within the sustainability sector in Lagos.

 

Statement of the problem

Despite the potential of ethically‑driven marketing campaigns to positively influence customer behavior, green products in Lagos face significant marketing challenges that hinder their success. Issues such as ambiguous ethical messaging, consumer mistrust, and difficulties in measuring campaign effectiveness create a barrier to achieving optimal purchase decisions. These challenges result in a disconnect between the intended ethical message and the actual consumer response, adversely affecting market performance and consumer loyalty. The scarcity of empirical studies addressing these specific challenges further complicates the ability of marketers to develop targeted strategies that can bridge this gap and enhance overall campaign efficacy (Ude, 2023).

 

Objectives of the Study

 

To examine the marketing challenges faced by ethically‑driven campaigns for green products in Lagos.

 

To evaluate the effect of these challenges on customer behavior.

 

To propose strategies for improving purchase decisions through refined ethical marketing campaigns.

 

Research questions

 

What are the key marketing challenges in ethically‑driven campaigns for green products in Lagos?

 

How do these challenges influence customer behavior and purchase decisions?

 

What strategies can mitigate the impact of these challenges on ethical marketing effectiveness?

 

Significance of the Study

This study is significant as it provides an in-depth analysis of the marketing challenges encountered by ethically‑driven campaigns for green products in Lagos. The findings offer critical insights into how these challenges affect customer behavior and purchase decisions, thereby enabling marketers to design more effective and transparent campaigns. The research contributes to the field of ethical marketing by bridging the gap between theory and practice and informing policy makers and industry stakeholders on best practices for promoting sustainable products (Obi, 2024).

 

Scope and Limitations of the Study

The study is limited to examining the marketing challenges and their impact on customer behavior and product purchase decisions in ethically‑driven campaigns for a green product in Lagos. It does not extend to other types of products or regions and excludes broader economic or political factors.

 

Definitions of Terms

 

Ethically‑Driven Campaigns: Marketing initiatives that prioritize ethical considerations such as transparency, sustainability, and social responsibility.

 

Customer Behavior: The actions and decision-making processes of consumers regarding product purchases.

 

Product Purchase Decisions: The factors and considerations that lead consumers to decide whether to buy a product.





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